Turn bookings into people who show up.
This isn't a customer service job. You're the bridge between marketing and sales — the reason every lead actually walks through our doors, feels welcomed, and has an unforgettable first experience at HolyShift.
Apply NowYour mission
Turn booked appointments into real people walking through our doors — ready to start. You keep leads engaged from the moment they book until they're standing in front of the coach, and you make that first experience unforgettable.
The offer
Real career growth inside a fast-growing company expanding to multiple branches.
What you'll own
- Call and follow up with leads right after they book.
- Confirm appointments and keep them engaged until they show up.
- Handle reminders — same day, day before, and hours before.
- Welcome leads at the gym with energy and professionalism.
- Give a simple tour and run InBody scans, explaining the basics.
- Keep them comfortable, then hand off to the closer with clear context.
Who you are
- Exceptional communication and engagement skills.
- Excellent English — spoken and written.
- 2–3 years in customer service, events, or hospitality.
- A natural people person who loves talking, helping, and connecting.
- Detail-oriented, organised, and high-energy.
Please do NOT apply if…
- You want a quiet desk job — this role lives on the phone and the floor.
- Your English isn't strong enough to put people at ease.
- You drop follow-ups or forget to confirm.
- Talking to new people all day drains you.
- You want to work remotely — this role is on-site, with the team.
The HolyShift way
Accountability
Every lead followed up — nobody slips through.
Excellence
The first experience is done properly, every time.
Service
People first — leads and teammates alike.
Growth
We're building toward multiple branches. Grow with us.
Ready to be the first face leads meet at HolyShift?
If you love people, energy, and creating great experiences — this role is for you.
Apply Now